Digital Marketing Audit
It is very ambiguous as to where the responsibility for many components of digital marketing lie e.g. managing the on-line reputation – PR or Marketing?...Developing promotions for OTA’s – Sales, Marketing or Revenue Management?
Also, there are so many new skill –sets required and an ever-evolving array of new tools.
A digital marketing audit helps you to assess what a hotel is or isn’t doing, and the extent to which they understand the opportunities available to them.
This audit is one where the asking of the questions will in itself raise people’s awareness of what they could (and probably should) be doing.

TOPICS
On-line reputation management
Social media strategies and activities
SEO and PPC strategy and performance
Website – objectives
- measurements
- technical set-up for SEO
- technical set up for mobile access

‘News’ distribution
Database building and management
Emailing – targets, strategies, objectives and achievements
‘Mobile’ marketing – SMS, MMS, apps
Interactive marketing
‘Brand’ imagery and standards

ASSESSMENTS
RECOMMENDED ACTIONS